Privacy Policy

Last updated: July 21, 2026

Easy Organize AI ("we", "us", "our") provides scheduling and operations software for residential and commercial cleaning businesses. This Privacy Policy explains how we collect, use, and protect information when you use our website and application at app.easyorganizeai.com, including the Easy Organize field employee mobile app.

1. Who we are

Easy Organize AI (Sole proprietorship (DBA))
2156 Longshore Ave
Philadelphia, PA, 19149
United States
support@easyorganizeai.com

2. Information we collect

• Account data: name, email, company name, password (stored hashed), and billing information processed by Stripe.
• Business data: clients, appointments, teams, addresses, quotes, invoices, and notes you enter in the app.
• Client contact data: names, emails, phone numbers, and communication preferences (including SMS and email opt-in) that your business stores about its customers.
• Field operations data: appointment checklists, before/after photos, and optional location when a field employee starts or finishes a job.
• Usage data: log data, device/browser type, and actions needed to operate and secure the service.

3. How we use information

• Provide scheduling, team management, quotes, invoices, and related features.
• Send transactional messages you or your business request (appointment confirmations, reminders, invoices).
• Process subscriptions and support requests.
• Improve security, prevent abuse, and comply with law.

4. SMS messaging (TCPA)

When a cleaning business using Easy Organize AI enables SMS for a client, messages are sent only after explicit opt-in recorded in the client profile (SMS opt-in checkbox in the app). Full opt-in details are published at our SMS Opt-In Disclosure page. End clients may receive appointment confirmation requests, reminders, and service-related updates the business chooses to send through the platform.

Message frequency varies by appointments scheduled. Message and data rates may apply. Reply STOP to opt out of SMS at any time. Reply HELP for help or contact support@easyorganizeai.com. We do not sell mobile phone numbers or SMS opt-in lists to third parties for their marketing.

5. Email

We send transactional email (confirmations, invoices, password reset) when enabled by the account holder or when required to operate the service. Marketing email, if any, will include an unsubscribe mechanism.

6. Service providers

We use trusted processors to run the service, such as cloud hosting, email delivery (e.g. Amazon SES), SMS delivery (e.g. Telnyx), maps (e.g. Google Maps), and payment processing (Stripe). They process data only to provide services to us.

7. Data retention and security

We retain account and business data while your subscription is active and as needed for legal, billing, and security purposes. We use encryption in transit (HTTPS), access controls, and industry-standard practices to protect data.

8. Your rights and account deletion

Depending on your location, you may request access, correction, or deletion of personal data. Account holders can update most information in the app.

Field employees using the Easy Organize mobile app can delete their own account from Profile → Delete account. Deletion deactivates the account so it can no longer sign in. Business administrators can also deactivate users from the web app. For other deletion or data requests, contact support@easyorganizeai.com.

9. Changes

We may update this policy. We will post the new version on this page with an updated date.